Privacy Policy
Last Updated: July 14, 2026
At Elyora C.O.R.E, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our virtual assistant services and website.
1. Information We Collect
Personal Information
When you submit an inquiry, apply for our services, or contact us, we may collect personal information such as your name, email address, phone number, company name, and job title.
Business Information
To match you with the right virtual assistant, we collect details about your business needs, industry, preferred working hours, and task requirements.
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
Communications
We retain records of communications between you and Elyora C.O.R.E, including emails and messages submitted through our contact forms.
2. How We Use Your Information
Service Matching
We use your information to identify and match you with virtual assistants whose skills, availability, and experience align with your specific business needs.
Communication
We use your contact details to respond to inquiries, send service updates, onboarding materials, and important notices related to your account or engagement.
Service Improvement
Aggregated and anonymized usage data helps us improve our website, refine our matching process, and enhance the overall client experience.
Legal Compliance
We may process your data to comply with applicable laws, regulations, or legal proceedings, and to protect the rights and safety of Elyora C.O.R.E and its clients.
3. How We Share Your Information
Virtual Assistants
Relevant business information is shared with matched virtual assistants solely for the purpose of delivering the services you have requested. All assistants are bound by confidentiality agreements.
Service Providers
We work with trusted third-party providers (e.g., email platforms, analytics tools) who assist in operating our business. These providers are contractually obligated to protect your data.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, clients, or the public.
4. Data Security
Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
5. Your Rights
Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Deletion
You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain records.
Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Note that transactional and service-related communications are not subject to opt-out.
Data Portability
Where applicable, you may request a copy of your personal data in a structured, machine-readable format.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
8. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date.
9. Contact Us
Get in Touch
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through our website or reach out via our official Facebook page.